Privacy Policy

Introduction

We are a proptech SaaS company dedicated to helping real estate stakeholders manage their properties efficiently. Our services include providing a comprehensive dashboard for property and facility management, a security app, and a resident app, along with various web app features. We respect your privacy and are committed to protecting it through our compliance with these Privacy Policy. Please read this Policy carefully to understand our policies and practices regarding your data and how we will use it.

Information we collect

To deliver our services effectively, we collect the following information:

• Personal Information: Names, emails, passwords, phone numbers, and addresses of property managers, their workers, and residents.
• Contact Information: Residents' contacts for booking gate passes through the security app.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To communicate with you about your account and our services.
• To ensure the security of our platform and users.
• To comply with legal obligations.

We do not use your information for any other purpose without your consent unless required by law.

Advertising

While we do not currently display ads on our website, we may introduce advertising on our app in the future. Any changes to our advertising practices will be communicated to you through updates to this privacy policy. Third-Party Payments Residents make payments through third-party application software. We do not store or process payment information directly.

Security Measures

We implement suitable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit and at rest.
• Regular security assessments and updates.
• Restricted access to personal information to authorized personnel only.

While we strive to use commercially acceptable means to protect your personal information and value your trust in providing it, please note that no method of transmission over the internet or method of electronic storage is 100% secure and reliable. Therefore, we cannot guarantee its absolute security.

Children Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us so we can take the necessary steps.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us improve our services and provide personalized features. Links to Other Sites Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review their Privacy Policy. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

User Right

As a user of Propatize, you have the following rights:

• Access: You can request access to your personal information that we hold.
• Correction: You can request corrections to any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new privacy policy on our website and app, and by other means as appropriate.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
propatize.com
+234 8138595759
Thank you for choosing Propatize to manage your properties. Your privacy and security are our top priorities.